Awareness level Computer Based Training!

ITIL® 2011:

We are very pleased to announce that this CBT has just been refreshed to reflect the 2011 updates. It is not a CBT about ITIL 2011 specifically. Rather, it is an overview of ITIL intended for people who don’t necessarily need the 3 day Foundation course and exam, OR for those who need a refresher and would also like to learn about the latest updates.

It is a 45 minute web-based training module, with 7 sections (An introduction, one per ITIL lifecycle stage and a small test at the end, which is not an exam but more for students to verify their knowledge).

Take a look at our demonstration version – we’re confident that you, like a number of our customers, will be enthusiastic about this low cost opportunity to provide staff with something that may compliment your other education activities around Service Management.

Note you will need to add the following Client ID: “ProActive ITIL Demo”, plus your email address and name to view the module:

View the ITIL CBT Demonstration Module

KCS Version 5.1:

For some time now, ProActive has a Computer Based Training module available to organisations looking to provide their staff with a high level understanding of the KCS practices.

Soon to be released will be the Version 5.1 update of this module. If you are interested in awareness training in KCS, we would like to offer you the opportunity to purchase the new version at a highly reduced price. Click on the link to register your interest – we will only be offering this to a limited number of people!