V3 Manager's Bridging
The Manager’s Certificate Bridging course was one of the most anticipated training courses in IT Service Management since the release of the Version 3 books in May 2007.
The more holistic approach adopted by V3 immediately embraces all parts of the IT organisation and enables everyone to understand their role in the overall lifecycle. This 5-day course is intended for individuals holding the Version 1 or 2 Manager's Certificate who are looking to extend their IT Service Management certification to include Version 3. In addition to the training manual, students will each receive a copy of the V3 Element Guides, published by the itSMF.
The V3 Manager's Bridging course will cover the areas that are new to ITIL V3 and explore those concepts that have changed from V2. Students will have the opportunity to sit a multiple choice examination at the end of the course to achieve 'ITIL Expert' Certification in V3.
Click here to view the brochure in pdf format
COURSE FORMAT
ProActive’s course format ensures that students get maximum benefit from training over a five day period.
- Real world examples explain the theoretical content
- Group exercises reinforce the information learned
- Study Groups are provided to provide structure to the revision required to pass the exam
- Mock papers and revision time provided
- Course size is limited to 12 to ensure adequate time is allocated to team work and group discussion
PREREQUISITES
Students must have obtained the Version 1 or 2 Manager’s Certificate.
CERTIFICATION & ASSESSMENT
Assessment takes place at the end of the course. The scenario-based, 90 minute multiple choice examination consists of 20 questions. The percentage pass mark is 80% (16/20).
This leads to the international V3 'ITIL Expert' level Certification from the UK-based Information Systems Examination Board (ISEB).
WHO SHOULD ATTEND?
Only holders of the Manager's Certificate in IT Service Management may attend this course.
COURSE FEES
| AUST | NZ | |
|---|---|---|
| Course Price: | $4620.00 | $5197.50 |
| Optional Exam: | $302.50 | $339.75 |
Prices include GST,
Terms: Full payment with booking is required, and subject to standard terms and conditions, available on ProActive’s website.
