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Paul Bodie provides an insight into his presentation for the itSMF Australia conference!

19/07/2010

Australia's leading supplier of consultancy and education services based on IT Governance, including ITIL, Prince2, P30, KCS. Supplier of SFIAplus and the Governance Assessment Portal…

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Change Matters - Overlook the people issues... at your peril!

14/04/2009

Change Matters - Overlook the people issues... at your peril!…

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Knowledge Centered Support: What’s it all about?

16/07/2009

Knowledge Centered Support: What’s it all about?…

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Unlocking the Value of Assessments

18/08/2009

Unlocking the Value of Assessments…

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Why you need a Service Management Office

11/07/2009

Why you need a Service Management Office…

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The Weak Link: Strengthening the relationship between Projects and Service Operation.

19/10/2009

The Weak Link: Strengthening the relationship between Projects and Service Operation.…

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The Long Road to ISO\IEC 20000 Certification

19/10/2009

The Long Road to ISO\IEC 20000 Certification…

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ITIL and Your Service Desk

19/10/2009

ITIL and Your Service Desk…

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