A 3-day course leading to the Foundation Certificate in Version 3. Now included in the Public Course price is "The Official Introduction to the ITIL Service Lifecycle" book, published by the ISEB!!
This one-day course is designed for V1/V2 Foundation Certificate holders to upgrade their certification to V3. This is a mandatory certification should students wish to undertake advanced V3 training as it becomes available. Students will need to re-familiarise themselves with the V2 concepts prior to attending this course. Now included in the Public Course price is "The Official Introduction to the ITIL Service Lifecycle" book, published by the ISEB!!
This course leads to the Foundation Certificate in Version 2 of ITIL. This is the pre-requisite for any advanced training currently on offer. Students completing the V2 course can elect to complete the Foundation Bridging Course to upgrade certification from V2 to V3.
If you can't find the Practitioner course you are looking for in this section, please contact us with your requirements.
Note: V2 Practitioner training accrues 2 credit points for single process training, and 3.5 credit points for clustered training, towards the ITIL Expert in Version 3!
Including ISO\IEC 20000, Infrastructure Management, Software Asset Management, and Application Management. If the course you're looking for is not scheduled, please contact us with your requirements.