Certification and Accreditations


 

 

ProActive are accredited by the UK-based Information Systems Examination Board (ISEB).

The accreditation process involves the scrutiny of all aspects of ITIL-based courses. The purpose is to assure the relevant ISEB Subject Board that a training provider has the ability to teach the appropriate syllabus material using competent staff, good materials and an appropriate teaching environment.

The ISEB conduct reviews on a 3-year cycle. As part of this review, they confirm that all course tutors have demonstrable knowledge in the relevant subject and that all trainers themselves hold the Certificate/Diploma that they teach.

 

 

 

 

ProActive are also accredited to teach ISO"IEC 20000 courses by the UK-based IT Service Management Forum (itSMF).

 

 

 

 

ProActive are also offical licencees of CobiT content for training purposes, licenced by ISACA       

                       

 

 

Finally, ProActive is the only organisation in Australasia to have Knowledge Centred Support (KCS) v4 verified trainers!Click here to take a look at the Consortium for Service Innovation’s verified trainers’ page.