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We're pleased to provide the audio link and separate slides for the recent Webinar we held with Greg Oxton from the Consortium for Service Innovation as our guest speaker.
ProActive now have 3 certified KCS trainers and are offering 1- and 3-day courses both as part of the public schedule and on-site.
The audio is available here - simply cut and paste the following link into your browser:
http://www.proactiveservices.com.au/uploads/webinar/KCS%20Webinar%2014%20May%202009%20ProActive.mp3
The pdf can be downloaded here:
http://www.proactiveservices.com.au/proactUploads/Events/KCS_Overview.pdf
Contact us if you're interested in finding out more information about KCS! |
