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31 January, 2012: ProActive has launched the P3M3 module of their web-based Governance Assessment Portal. Building on the current ITIL® and CobiT Business Alignment, Software Asset Management, and ISO/IEC 20000 modules, the addition of the Portfolio, Programme & Project Management assessment module provides users with a well-rounded suite of modules that can be accessed separately, or in conjunction, to assess all aspects of IT Governance.…

It's an offer we think you'll love! But hurry, it closes 14th February, 2012!…

The ITIL Official Site has an excellent overview! …

Real World Service Management Newsletter - issued December 2011. Features articles on "Challenges for IT Leaders", Group Training offers, Computer Based Training Update, Announcing new partnership with ILX and accreditation through GCI, and much more! Download now!…

We are very pleased to announce that this CBT has just been refreshed to reflect the 2011 updates. It is not a CBT about ITIL 2011 specifically. Rather, it is an overview of ITIL intended for people who don’t necessarily need the 3 day Foundation course and exam, OR for those who need a refresher and would also like to learn about the latest updates. And for KCS, soon to be released will be the Version 5.1 update of this module which will replace the current version 4.0 module.…