Quality Assurance, ITIL Training, ProActive, Australia, New Zealand

ProActive - ITIL Training, ITSM Training, ITIL consulting, ITSM consultancy, ITIL certification

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ProActive achieved ISO 9001: 2000 certification following a successful audit in August 2003. Certification covers the delivery of ITSM Consultancy and Training Services.

ITIL is about introducing cost-effectiveness and quality into IT Service Management. It is our belief that ITSM companies should demonstrate they are applying it internally, and as such, apply the same principles to our own organisation using the ISO standards.